shop with me


ShopWithMe transforms showrooming into an advantage for brick-and-mortar retailers.

We’ve re-imagined what a POS can be by putting the shopper experience at the forefront. Current POS systems, even the new tablet POS companies, focus almost exclusively on interaction with the store associate. ShopWithMe creates an entirely new experience for the shopper, enabling shoppers to touch physical goods in­-store while browsing and easily ordering related or out­-of-­stock products that get shipped to their home.

Article about the use of screens at LAX new Thomas Bradley terminal

Blog post from Grand visual company about the use of screens in the new LAX terminal


A few weeks ago I swapped the freezing temperatures of New York to bask in the warmth of LA. Whilst I was there I had a guided tour of the digital installation inside the Thomas Bradley terminal at LAX courtesy of our friends at JCDecaux.”

V3 of Tilo released

We just released V3 of Tilo to FACT and Phoenix. This was aimed at making it easier for venues to customise the appearance and scheduling of content. There is now much more control over how content is displayed either individually or via a weekly planner, so content can be better targeted at specific events and audience types.

We have added native support for flash and html5. This lessens the dependency on the artist layers and means we can have more creative content in the system, giving other artists and developers more flexibility in how they can create content for Tilo. It also means Venues can  make richer content with all the powerful Tilo  scheduling and management features.

Triggers have had an overhaul, again to make them simpler and more flexible for other artists to show work in more interesting ways. For instance in FACT, Liverpool at the moment the stream project by Karen Wood is showing . This is an interactive installation exploring the physiology of the dancer and viewer. They have plugged their computer into TILO as an artist layer. The piece has a wooden handled device that measures your heart rate and influences the screen content. We have used triggers and provided the Stream developer a small piece of code – that means whenever somebody picks up the device the screens automatically change to show their artwork. We have a promotional notice scheduled that also advertises the artwork.

We are looking forward to testing this all out during  some workshops planned in June as part of FACT’s build your own initiative, Helping to facilitate the public and local maker communities to create small experiments to run on the screens. using basic coding and electronics.

Article about the $91 milliom revamp of the cooper hewitt museum in New York

– Making the museum ‘digital all over’ rather than creating separate ‘interactive areas’ where visitors, content and experience gets inevitably silo-ed

– Moving away from investing in single-person museum mobile apps in the galleries to focussing on social multi-user huge screens (experiences unable to be replicated online or offsite) whilst welcoming photography and device usage

– Combining the museum reopening narrative with an open access/open source narrative from the open source corporate font with the brand launch to the 3d mansion scan data release and as much of the backend code as possible. Or, in other words, making the most of the opportunity to change ‘default’ practices.

– Putting an API at the heart of everything and ensuring that everything Local Projects and Tellart built interfaced directly with it, even with the developer overhead that brought for all involved

– Putting the collection (and objects) at the heart of in-gallery experiences and using digital media to allow visitors to explore, transform and build upon it in new ways

– Maintaining “velocity and rhythm” with the team and those we worked with most closely, minimising (but not entirely eliminating) ‘crunch’ time

– Continuing to work from a principle of the “smallest dumbest thing” (and then iterate) even when it might have been easier to want to jump in and over-design [Aaron Cope is a master of ‘task deconstruction’ in this regard]

– Our team’s insistence on generous interfaces (coined by Mitchell Whitelaw) privileging browsing over search, which were then nicely realised in-gallery by the designers at Local Projects

– Investing in the right hardware to give the galleries necessary longevity [because at 84″s a 4K resolution is pretty much all that will cut it given that we all have such high resolutions in our pockets] and the content on S3.

– Spending the time and relationship management required to fix the underlying licensing, rights, permissions around objects and media (including loans) to ensure that everything in-gallery is available online for as long as visitors now expect it to be

– Focussing on short-form video production [with subtitling] in the galleries, and the same with audio available on the web

– Building advance online ticketing for general admission in-house that actually works because its very easy [a ‘no-cart’ system] and also saves visitors money

– Making the decision to downgrade the main website from Drupal to WordPress on the basis of better serving the needs of content creators [possibly at the expense of system adminstrators]